Gaurav Pandey

Home » Social Media Marketing » How Southwest Airlines wrangled four social media crises

How Southwest Airlines wrangled four social media crises

How to Grow Your Business Online

Last 1 month

By being on top of crises as they happen, answering them with a human voice, creating brand ambassadors and having plans at the ready, the airline has weathered some big storms.

See on www.ragan.com

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